Coronavirus Update
COVID-19 Safety Protocols for In-Person Counselling
To ensure a healthy, safe and more comfortable experience for everyone during the pandemic, we are currently implementing the following COVID-19 protocols for in-person sessions. These protocols are in line with provincial regulations outlined here:
WorkSafe BC In-Person Counselling Protocols
https://www.worksafebc.com/en/about-us/covid-19-updates/covid-19-returning-safe-operation/in-person-counselling
To prevent transmission of COVID-19, we are currently implementing the following:
For your in-person appointment:
Thank you for your cooperation and patience in helping to keep everyone healthy and safe.
WorkSafe BC In-Person Counselling Protocols
https://www.worksafebc.com/en/about-us/covid-19-updates/covid-19-returning-safe-operation/in-person-counselling
To prevent transmission of COVID-19, we are currently implementing the following:
- Sanitation: Furniture and high-touch surfaces are sanitized between sessions.
- Hand Sanitizer: Hand sanitizer is provided.
- Physical Distancing:
- Furniture in the counselling room is spaced more than 2 meters apart.
- The waiting room contains physically distanced seating.
- PPE: Face masks are worn at all times. Your counsellor may also be wearing a face shield.
- Contactless Payment Options:
- Credit card / preauthorized billing and Interac e-Transfer are accepted for contactless payment.
For your in-person appointment:
- Please complete the COVID-19 Pre-Screening Survey, which will be sent to you prior to your appointment. This is required for contact tracing.
- Please arrive no earlier than 5 minutes before your session. If you arrive early, please wait outside the building. (This is to limit the number of people in the office.)
- Please wash your hands or use hand sanitizer upon entering the building/office.
- Please attend your appointment alone or only with participating family members.
- As face masks are still recommended indoors by Public Health, face masks are still required by clients and staff inside the building/office, including during your counselling appointment, until further notice. Your counsellor may also be wearing a face shield.
- Most importantly: If you are feeling unwell, even if symptoms are minor (e.g. a minor cold or allergies), please DO NOT come to the office. Instead, please request to change your session to a video or phone session for the same time.
Thank you for your cooperation and patience in helping to keep everyone healthy and safe.